Smart pricing, maximum protection

Chargebackhit offers product-specific pricing so you pay only for what you actually use. Dispute alert products (Resolve and PayPal) are priced per alert, meaning you're charged when an alert is triggered and acted on. Chargeback representment (Recover) is performance-based – you pay 20% of the revenue successfully recovered, so our incentives are aligned with yours.

Each product works independently. You can start with a single solution – for example, dispute alerts only – and add representment or PayPal protection as your needs evolve. There's no requirement to bundle, and no minimum volume commitment to get started.

A per-alert fee applies each time Chargebackhit receives and processes a dispute alert on your behalf. If no alert is triggered, there's no charge. This model keeps costs predictable and directly tied to activity, so you're never paying for coverage you're not using.

There are no setup fees and no long-term contracts required. Integration is a one-time process, and pricing is based purely on usage – alerts processed or revenue recovered.

Resolve covers disputes originating through Visa and Mastercard networks, using direct connections with Verifi and Ethoca to deliver real-time alerts. The PayPal product specifically addresses external chargebacks on PayPal transactions – disputes where a buyer contacts their card issuer directly rather than going through PayPal's internal process. Both work toward the same goal but cover different dispute channels.

The fee applies only to amounts successfully recovered through chargeback representment. If a case is lost or no revenue is recovered, there's no charge. You can track all case outcomes and associated fees directly in the Chargebackhit dashboard.

Yes. The platform is built to scale with your transaction volume. Automated workflows handle evidence gathering, submission, and tracking without additional manual input from your team, so performance doesn't degrade as volume grows.