Prevent | chargebackhit.com

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Prevent

Prevent disputes and save your revenue by sharing enhanced transaction information with issuers and customers in real-time.

Prevent

The technology transmits purchase data in real-time: product information, delivery details, company information.

  1. Consumer Clarity
  2. Order Insight
  3. Compelling Evidence 3.0
  4. Issuing Banks
Prevent infographic
  • Customer contacts Issuer with a transaction dispute
  • Issuer sends a request for order information to Visa/Mastercard
  • Chargebackhit processes and sends a request to Seller
  • Seller sends order data to Chargebackhit
  • Chargebackhit provides Issuer with order details
  • Issuer reviews information with Customer

The data transmitted via the Prevent solution comprises two parts: information submitted during Prevent alerts setup and the data from the network of acquiring banks. The technology works as follows:

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The cardholder contacts their bank to inquire about a dubious purchase
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If the cardholder still doesn’t recognize the payment, the network sends additional purchase information
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Chargebackhit retrieves data from the Consumer Clarity/Order Insight network and, within seconds, transmits them to the bank
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The cardholder recognizes the transaction details and merchant information, successfully preventing a chargeback

Prevent solution benefits

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Save revenue through increased customer loyalty and zero billing confusion
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Cuts costs by exterminating friendly fraud and stopping disputes before the count against CHB ratios
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Expands Brand Presence as issuer call centers extend your customer service functionality
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Empowers clients to see purchase details in issuer apps and online banking
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Improves bank relations after lowering seller dispute ratios
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Deflects confirmed first party misuse 10.4 disputes in real time

How much are chargebacks costing your business?

10
$10

Protect Your Business from Fraud and Chargebacks

Using our direct connection to Visa, Mastercard, and issuing banks, we assist merchants during the very first stages of the dispute-resolution process.

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    We will contact you shortly. If you have any further questions, please contact us at support@chargebackhit.com.