What is Order Insight (OI) | chargebackhit.com

Order Insight (OI)

A tool that allows merchants to stop Visa chargebacks before they are initiated by the customer. Merchants integrated with OI (formerly referred to as Visa Merchant Purchase Inquiry – VMPI) can provide card issuers with the detailed company, customer, order, and product information in real-time. This prevents unnecessary chargebacks and helps avoid disputes with customers.