What is Order Insight (OI) | chargebackhit.com

Order Insight (OI)


Order Insight (OI), previously known as Visa Merchant Purchase Inquiry (VMPI), is a valuable tool enabling merchants to prevent Visa chargebacks before customers initiate them proactively.

Integrated with OI, merchants can give card issuers comprehensive details concerning their company, customers, orders, and products in real time.

By promptly providing this detailed information, merchants can effectively preempt unnecessary chargebacks, thereby averting potential customer disputes.