Mastercard Excessive Chargeback Program

The Mastercard Excessive Chargeback Program is a program instituted by Mastercard to address merchants with an unusually high volume of chargebacks. Merchants enrolled in this program are subject to heightened monitoring and potential penalties if they fail to reduce their chargeback rates to acceptable levels within specified timeframes.

Non-compliance with the program’s requirements may result in fines, increased processing fees, or even the merchant’s account termination. The program aims to mitigate risks associated with excessive chargebacks and maintain the integrity of the Mastercard network.