Double Refund Chargeback

A double refund chargeback occurs when a customer contacts their bank to initiate a chargeback and at the same time contacts the merchant for a refund. If both the refund and the debit are fulfilled within a short period of time, a double refund may occur. In this case, the merchant will pay the cardholder twice the amount of the transaction. The merchant’s acquirer can represent, automatically or manually.