Supply Chain Chargebacks

Supply Chain Chargebacks refer to charges disputed by customers due to issues originating from a vendor’s supply chain. These issues may include but are not limited to, delays in order delivery, receipt of defective items, incorrect item sizes, and compatibility problems. Such chargebacks are a direct reflection of the operational challenges within the supply chain that negatively impact the end customer’s experience.

Merchants and vendors aim to minimize these chargebacks by enhancing their supply chain efficiency, improving quality control measures, and ensuring accurate product information and compatibility.