Chargeback Period

The chargeback period refers to the designated timeframe for a cardholder to dispute a transaction and request a chargeback. The duration of this period is not universally fixed but rather determined by each card network, and it may vary based on the specific grounds for the chargeback. Despite these variations, a common timeframe allowed for initiating a chargeback is generally up to 120 days from the original transaction date. This period allows cardholders sufficient time to identify and report discrepancies or unauthorized transactions on their accounts.

Understanding the chargeback period is essential for both cardholders and merchants, as it dictates the window for disputing transactions. For merchants, awareness of these timelines is critical for managing disputes effectively and preparing for potential chargebacks by maintaining thorough transaction records and being proactive in customer communication and resolution strategies.