Chargeback Notifications (Alerts)

Chargeback notifications (alerts) are crucial messages received by merchants, alerting them to the occurrence or impending occurrence of a chargeback. These notifications originate from the issuing bank at the commencement of a chargeback, with the information relayed to the merchant’s acquirer. Utilizing chargeback alert services allows merchants to gain prior warning about potential chargebacks, offering an invaluable window to address the issue proactively by issuing a refund before the chargeback process fully unfolds.

This early warning system is instrumental in managing and mitigating chargebacks effectively, providing merchants with a strategic advantage to resolve disputes amicably with customers and avoid the financial and reputational repercussions associated with chargebacks.