Cardholder Dispute Resolution Network

Cardholder Dispute Resolution Network (CDRN) is a proprietary solution developed by Verifi, designed to act as a mediator in the chargeback process. This platform is among several alert networks that aim to preemptively address chargebacks by notifying merchants of disputes before they escalate.

By leveraging CDRN, merchants can resolve disputes directly with the cardholder, potentially avoiding the chargeback process altogether. This proactive approach not only helps in maintaining customer satisfaction but also minimizes the financial and reputational damage associated with chargebacks.

Enrollment in CDRN and similar platforms allows merchants to take a more active role in dispute resolution, offering a faster, more efficient way to address cardholder concerns and uphold the integrity of their payment processing environment.