Pre-dispute protection
Eliminate customer confusion and act promptly on disputes.
- Deflect friendly fraud in real time with issuer-direct alerts
- Build-out reaction flows that buyers deserve
- Reduce customer confusion with post-purchase details
Cut your dispute rate by up to 99% and win back lost revenue — automatically, and you only pay when it works.
60K+ disputes intercepted0.2% CBR sustained79% PayPal win rate
We're a team with 10 years in hardcore fintech — pulling chargeback intelligence directly from the source, not aggregators. Advisory-first: we tell you what to fix, not just what's broken.
Direct Visa RDR, Mastercard Ethoca, and PayPal network feeds. No resellers, no aggregator delays.
A team that's processed billions in volume, applied to your MID. We help you decide, not just monitor.
Volume and vertical context shown for each. Real cases from merchants we serve.
Digital media platform · 20M users · 5M tx/day.
Online tools & utilities · 1M+ monthly transactions.
Mobile fitness subscription · zero manual effort.
Built for merchants who process at scale across
SaaS & Subscription · Digital goods · Ecommerce · Fitness & health · Social & dating
No engineering team required. Days for most stacks — Stripe and PayPal same-day.
Order Insight. Share enriched transaction data with issuers in real time, so cardholders drop disputes before they ever start.
Alerts. Ethoca, Verifi, RDR, CDRN — direct from the schemes. Catch disputes before they file as chargebacks.
Representment. AI-built evidence packets fight filed chargebacks via scheme-direct channels. Live MID health vs VAMP + Mastercard CB rate.
Billing, in one line: you pay only for alerts that actually prevent a chargeback. Duplicates, false positives, and misrouted alerts are always credited back — no invoice surprises.
From early dispute interception to full chargeback recovery — all in one platform.
Eliminate customer confusion and act promptly on disputes.
Receive real-time prevention alerts from networks like Visa, Mastercard, and PayPal.
Automatically fight every chargeback with AI-enhanced evidence packages.
Plug in your numbers. We'll show you the annual recovery.
Estimates based on typical merchant data: 55% prevention rate (Ethoca + RDR + Order Insight combined) and 35% representment win rate. Real outcomes depend on volume, vertical, PSP mix, and current ratio.
Where we're different — and why it matters when stakes are MID terminations and seven-figure revenue at risk.
| Chargebackhit | Other platforms | |
|---|---|---|
| Direct Visa RDR + Mastercard Ethoca feeds | ✓ | ? |
| PayPal dual-layer (PayPal network + issuer-bank via Verifi/Ethoca) | ✓ | Partial |
| Pay-per-prevented billing — no setup fees, no lock-in | ✓ | ? |
| Live VAMP + Mastercard CB rate ratio tracking with countdown | ✓ | ✗ |
| Live in days, not weeks | ✓ | ? |
| Full-cycle: prevent + represent + recover in one platform | ✓ | Partial |
| Advisory-first — fix paths, not just monitoring | ✓ | ✗ |
No-code setup for Stripe and PayPal. Minutes for most PSPs. Your engineering team doesn't touch it.
No-code dispute sync. Representment runs automatically from your Stripe data.
Both PayPal's own network and issuer-bank routing via Verifi/Ethoca. Dual-layer coverage.
Automated dispute ingest and representment. Compelling evidence prepared for you.
Evidence packet built from your data in minutes. Zero manual work.
Real-time alerts, auto-refund below threshold, AI-built rebuttal above.
Connect Worldpay disputes to one workflow with automated representment.
Install the Shopify app in 3 minutes. Covers disputes across all PSPs you use.
Connect CheckoutChamp dispute flows. Pull alerts and route representment from one pipeline.
BigCommerce, Magento, Recurly, Chargebee, Nuvei, dLocal, Ebanx, and 100 more.
Flat rates per alert. No setup fees, no lock-in.
What 60 days inside the platform actually looks like.
Stop fraud and chargebacks at the source — automatically, in real time.
Don't just accept chargebacks. Win them back.
Less manual work. Fewer errors. More time for what actually matters.
Real cases from merchants we serve. Volume and vertical context shown for each.
A digital media platform at 20M users / 5M tx per day. Alert volume scaled from 164 to 10,000+ per month as the merchant grew — infrastructure kept pace automatically, zero engineering lift, no manual review.
1M+ monthly transactions. Real-time data pushed to card issuers via Stripe Order Insight the moment a dispute is raised — 0.2% sustained across the entire transaction base, on autopilot.
High-volume e-commerce platform. Manual dispute handling replaced across every major alert network. Escalations dropped to near zero, MID health held inside Visa and Mastercard thresholds — capacity scales without added headcount.
Mobile fitness subscription. Resolve handles evidence assembly and submission end-to-end — nearly four in five contested PayPal disputes recovered, zero manual effort, no compliance lift.
Days for most stacks. Stripe and PayPal — same-day.
Visa's Acquirer Monitoring Program. The dispute-ratio ceiling tightens to 1.5% on April 1, 2026. Cross it — your acquirer can fine you, review your account, or terminate your MID.
Yes — both PayPal's own network and issuer-bank routing via Verifi/Ethoca.
Ethoca pulls Mastercard and other Schemes alerts before chargebacks file. RDR auto-resolution inside Visa. CDRN pulls Visa and other Schemes alerts. We use all three.
Close to zero for Stripe and PayPal. Minutes for most PSPs. We do the integration.
We monitor feed health continuously. If a feed breaks, we fix it inside 24h — and any invalid or unactionable alerts during the gap are always credited back. You never pay for broken pipes.
Certified partner of Verifi (Visa) and Ethoca (Mastercard). Enterprise-grade data handling. [P1 placeholder — specific cert list SOC 2 / PCI Level 1 / ISO 27001 / GDPR when client confirms.]
No long-term lock-in. Month-to-month. Per-alert pricing, not seat-based. You pay only for alerts that prevent a chargeback — duplicates and false positives are always credited back.
Gain visibility and control over disputes with Chargebackhit. Free audit. Fast turnaround. No contract.
Tell us about your setup — we'll review your dispute flow and reach out within 30 minutes.
Thanks! We'll reach out within 30 minutes to talk through your setup.
A practical checklist for cutting dispute ratios — prevention triggers, alert routing, representment evidence, and the controls that keep your MID inside scheme thresholds.